Privacy Policy

Last updated: June 2026

1. Data Controller

HurricaneSoft Co., Ltd. (Tax ID: 80289779, Address: 2F., No. 79, Sec. 6, Zhongxiao E. Rd., Nangang Dist., Taipei, Taiwan, hereinafter "the Company" or "we") is the personal data controller as defined under the Personal Data Protection Act of the Republic of China (Taiwan) (hereinafter "the PDPA").

For any questions regarding this policy, please contact: support@hurricanesoft.com.tw

2. Categories and Purposes of Personal Data Collected

Category	Specific Items	Purpose	Legal Code
Identification	Email address, name (optional)	Product delivery, order confirmation, receipts	090, 136
Financial Transaction	Order amount, order status, order ID	Order management, reconciliation	090, 152
Online Activity	IP address (server logs), purchase behavior	Information security, system records	136

Important: Credit card numbers, expiration dates, and other sensitive payment information are processed directly by PayPal or ECPay. The Company does not store such information.

3. Retention Period, Region, and Method of Use

Retention period: Order-related data is retained for 7 years as required by tax law. Other data is destroyed upon termination of service or upon consumer request, whichever comes first.
Region: Within the Republic of China (Taiwan).
Method: Electronic processing for product delivery, customer support, and system records. Not used for purposes beyond the stated scope.

4. Third-Party Data Processing and Sharing

Third Party	Role	Data Shared	Privacy Policy
PayPal (PayPal Holdings, Inc.)	Independent data controller (payment processing)	Order amount, consumer email (as PayPal account identifier)	PayPal Privacy Policy
ECPay Technology Co., Ltd.	Data processor (payment processing)	Order amount, consumer identification (for payment purposes only)	ECPay Privacy Policy

The Company does not sell, rent, or transfer consumer personal data to any third party, except as required by law or judicial order.

5. Cookie Usage

This platform uses the following cookies:

Cookie Name	Type	Purpose	Lifetime
Checkout session cookie	Essential functional	Maintain checkout flow state (prevent duplicate orders)	Cleared when browser closes (Session)

This platform does not use tracking cookies, advertising cookies, or any third-party analytics cookies. You may clear cookies at any time through your browser settings, though clearing them may affect the checkout process.

6. Data Subject Rights

Under Article 3 of the PDPA, you have the following rights regarding personal data held by the Company:

Request to query or review
Request a copy
Request supplementation or correction
Request to cease collection, processing, or use
Request deletion

To exercise any of the above rights, please email support@hurricanesoft.com.tw with your order number and email address for verification. The Company will respond within 15 business days. If the Company refuses a request, it will explain the reasons and inform you of available remedies.

7. Protection of Minors

This service does not intentionally collect personal data from children under 13. If you are a minor (under 18), please use this service under the supervision of a guardian.

8. Changes to This Privacy Policy

The Company may modify this policy in response to legal amendments or business needs. Updated versions will be posted on this page with the effective date. Material changes will be notified by email to previous customers.

9. Governing Law

This policy is governed by the Personal Data Protection Act of the Republic of China (Taiwan) and related laws.